Privacy Policy

1. Who is responsible

Peter William Searles, operating the Margentro brand as a Czech sole proprietor, is responsible for the processing described in this notice.

Brand

Margentro

Legal operator

Peter William Searles

Business status

Czech sole proprietor

Business ID (IČO)

21019886

Registered business address

Suvorovova 619, 339 01 Klatovy, Czech Republic

Customer support

[email protected]

For privacy questions or requests, use [email protected].

2. Visiting this website

The website serves product information, illustrations and screenshots. It has no account registration, newsletter subscription, contact form, financial-file upload or active payment checkout. The product demonstration uses fictional data.

The website is prepared for hosting on Cloudflare Pages. When the site is delivered through Cloudflare, technical information accompanies requests for pages and assets. This can include an IP address, the requested URL, request time, browser or device information in request headers, and a referring page if the browser sends it. Cloudflare processes technical traffic information to deliver and protect its services. See Cloudflare’s Privacy Policy.

The marketing website does not receive your Shopify exports or perform an audit of your store. Its screenshot controls change what is displayed on the page.

3. Contacting customer support

If you email [email protected], the operator receives your email address, any name you provide, the message, attachments you choose to send, and accompanying email delivery information. This information is used to read, respond to and follow up on your inquiry.

Incoming messages are received through Cloudflare Email Routing and automatically forwarded to a Microsoft Outlook mailbox used by the operator. Cloudflare Email Routing is used for forwarding, not as the operator’s long-term support-email storage. Incoming support messages are stored in Microsoft Outlook.

Providing information by email is voluntary. Without a reply address or enough information about your question, it may not be possible to answer. Please send only what is relevant to your request; the website does not require you to email customer records, passwords or payment details.

4. Cookies, browser storage and tracking

The current website code includes no analytics scripts, advertising pixels, session-replay tools, third-party embeds or tracking SDKs. It does not set cookies or use localStorage, sessionStorage or IndexedDB. It does not send form data or make analytics requests. Fonts, images, stylesheets and website JavaScript are served as local website assets.

These statements describe the website code. They do not mean that hosting or email providers process no technical information. Hosting-level security features or scripts enabled separately in a provider account are outside that code review and must be checked against the actual public deployment. Email correspondence is handled by the services described below.

5. Purposes and legal bases

Where the GDPR applies, website delivery, service security and responding to general inquiries rely on the operator’s legitimate interests in running an informational website and answering people who contact the business (Article 6(1)(f)). If an inquiry requires steps at your request before entering a contract, Article 6(1)(b) may apply. Processing required by a specific legal obligation relies on Article 6(1)(c), where applicable.

The current marketing website does not take orders or payment information. This notice does not treat sending a support email as consent to advertising.

6. Relevant service providers

• Cloudflare: delivery and related security processing for the intended Cloudflare Pages deployment, and Email Routing for forwarding messages sent to the support address.
• Microsoft: Outlook mailbox services in which incoming support correspondence is stored.

See Cloudflare’s Privacy Policy and the Microsoft Privacy Statement for their own descriptions of service-specific processing. Naming these providers does not assert that they act only as processors under every service or account arrangement.

The specific data locations, international transfer arrangements and applicable account-level safeguards have not been verified for this notice. No EU-only storage location, signed processing agreement or particular transfer mechanism is claimed here. Contact [email protected] with questions about the services involved in your correspondence.

7. How long information is kept

No specific automatic email retention or deletion schedule has been configured for the support mailbox. Messages are currently reviewed and deleted manually as appropriate. No fixed support-email retention period is promised by this notice.

Hosting and email-service retention also depends on the applicable provider terms and account settings. Service-specific retention periods, deletion behavior and any backup handling have not been verified here. You can ask about your correspondence or request deletion by contacting [email protected]; applicable rights and legal requirements may affect the request.

8. Your privacy rights

Where applicable under data protection law, you may request access to your personal data, correction, deletion, restriction of processing or data portability. You may also object to processing based on legitimate interests. These rights depend on the circumstances and legal conditions. If processing is based on consent, you may withdraw that consent without affecting earlier lawful processing.

Send requests to [email protected]. You may also complain to a supervisory authority, including the Czech Office for Personal Data Protection. This website does not carry out automated decision-making or profiling of visitors with legal or similarly significant effects.

9. Changes to this notice

This notice describes the current marketing site and support-email arrangement. New features such as checkout, accounts, analytics or an online financial application would require a review of their actual processing and an updated notice.